"Great looking canvas, but the box had a rough trip"
The canvas itself is really nice, the colors look good and it fits the room well. I actually hung it up the same day, which is rare for me because I usually leave stuff sitting by the door for a week. The only downside was the shipping. The box showed up dented, and one corner of the canvas had a small bit of damage. Not a huge disaster, but still a little annoying. Customer service got back to me quickly though, so that helped. Overall, I’d still give it 4 stars...
robert.Robison
May 15, 2026
"Looks good, but the fabric isn’t my favorite"
The chair looks really nice in the room, and for the price I can’t complain too much. That said, I’m kind of picky about fabric, and this one feels thinner than I was hoping. It’s not terrible or anything, I just personally would’ve liked it to feel a little sturdier.
David-mayorga
May 13, 2026
"I asked for a refund and it just..."
I asked for a refund and it just dragged on way longer than it should have, lol. Support kept sending short replies without giving me any real update, which got frustrating. Not a great experience, and I don’t think I’d use acanva.com again.
franciscomendenhall6575
May 13, 2026
"The chair looked really nice at first, but..."
The chair looked really nice at first, but my gut told me it might not hold up, and unfortunately I was right. After just a few weeks, the fabric started tearing. It just feels cheaply made and definitely wasn’t worth the money.
"Support took forever to get back to me"
I reached out to support it just took way too long. I was waiting days between replies, which was frustrating, especially when I just wanted to get things sorted out and..
martha_Stevenson92
April 25, 2026
"Nice fabric, but a little stiff"
The fabric feels nice and soft overall, but after the first wash it was still a bit stiff. Not a big deal, just something I noticed.
"Delivery took way too long"
I ordered from acanva.com the delivery took way longer than I was expecting. The tracking barely updated, so I was mostly just sitting there wondering where my order was. I reached out to support and got a reply along the lines of “it’s still in transit, please allow a bit more time,” which was polite enough, but didn’t really tell me much.
The item did finally show up, and it was fine once it arrived, but the wait was frustrating. It wasn’t a total disaster, but the shipping speed and tracking updates definitely need to be better.
"Warranty support was basically useless"
I tried to use the warranty when my sofa started having an issue, and dealing with support was such a pain. These jokers kept asking me for the same photos and order info over and over, then took days to reply each time.
After all that back and forth, they finally said it wasn’t covered, but barely explained why. felt like they were just trying to wear me down until I gave up. Really disappointed with the whole warranty experience
Vickie-kinkead
April 03, 2026
"Happy it arrived, but the color threw me off a bit"
I was relieved when the sofa showed up and it was the right one, because I’d been a little nervous about the order. At first I was excited, but then I noticed the color looked slightly different than I expected. It’s still a nice sofa and I’m mostly happy with it, but that tiny difference did bug me a little.
BobBarrett
April 01, 2026
"Packaging was a mess, honestly"
The box showed up ripped and totally crushed, which was frustrating. I mean, I guess the item made it here, so that’s something, but still… not okay. It looked like it had been tossed around for days.
hello_anna460
March 14, 2026
"Issue got fixed, but the wait was frustrating"
They did eventually sort out my issue, but it took way longer than I expected. I kept checking my emails and receipts to make sure I hadn’t missed anything, but the whole process just dragged on. Glad it’s fixed now, just wish it had been handled sooner.
richard1998
March 07, 2026
"My first reaction was that the..."
My first reaction was that the site looked dated and a little messy. The colors didn’t really feel like they belonged together, and a few sections seemed like they were just dropped in without much thought. It made me realize how much the look of a site affects whether I feel confident using it.
The layout was also kind of confusing for me. On my screen, it felt cluttered instead of clean or modern, so I had to work harder than expected just to make sense of things. For me, that first impression matters because it sets the tone for the whole experience, and this one didn’t really pull me in.
"Looks nice, but the comfort let me down"
I was really excited when this sofa arrived because it looks great in the room, and delivery went smoothly. But after sitting on it for a while, the cushions just don’t hold up the way I hoped. They start to feel flat quickly, and I found myself remembering my old couch that wasn’t as but actually supported my back better. For the price, I expected it to feel more comfortable. It’s a bit disappointing because I wanted to love it, but the cushions make it hard to relax on
james-Stone
February 22, 2026
"I actually liked the chair when it first..."
I actually liked the chair when it first showed up, but once I had it in the room, it just didn’t work with my space. So I figured I’d return it, which is usually where everything gets annoying, and yep, that’s exactly what happened. The process felt way slower than it needed to be, and I kept waiting on replies while trying to sort out the shipping details on my own. Customer service was polite enough, but they didn’t really make things easier. returns always seem to turn into a bigger hassle than they should, and this one was no different.
Katie_mayhew90
February 08, 2026
"Medium... allegedly"
I ordered a medium, but apparently we’re calling smalls medium now. It fits way tighter than expected, so that was a fun little surprise
dorahupp2950
February 05, 2026
"I was really hoping this would feel a..."
I was really hoping this would feel a bit sturdier, but after just a few uses it already feels kind of weak and cheaply made. Maybe mine is just a bad one, but I’d feel more reassured if it seemed like it could hold up better over time.
denise_Valentine98
January 19, 2026
"Colors were way off :/"
The colors came out totally different from what I sent in. The blue looked more purple, and the skin tones were way too red. I know screens and prints can vary a bit, but this wasn’t even close. Disappointed overall :(
TheronBarron
January 19, 2026
"Looks great... but not comfy"
I really wanted to like this couch because it does look nice in the room... but sitting on it is another story. It feels hard and kind of awkward, and my back starts hurting after about 20 minutes. Definitely not something I’d call comfortable.
Susie-cannon
January 12, 2026
"I tried placing an order, but the checkout..."
I tried placing an order, but the checkout process was just a mess. It kept doing that thing again and I couldn’t really tell what was going on. i don’t think I’ll be buying from here again.
vilma.Shoemaker
January 10, 2026
"Assembly was frustrating and I’ve lost some trust"
Putting this together was more of a hassle than I expected. The instructions weren’t as clear as they should’ve been, and it ended up taking way longer than planned. After dealing with that, I don’t really feel as confident in the product or the brand as I did before.